Meanwhile, to identify the factor which the issue is related to, please share the following information:
#Skype for business mac sip folder update
I noticed that your Office suite isn’t the latest, please open your Outlook, navigate to FILE > Office Account > Update Options > Update now to update it to the latest version. I have sent you a private message with the workspace information, please click the following link to access it. For privacy concern, please share the log in the workspace I created for you. Refer to the following article to enable Windows event logging, then please share the event log for analysis.In your Outlook, navigate to FILE > Office Account, let us know your Office version.Meanwhile, I’d like to collect some information for troubleshooting: Skype for Business on the Mac (formerly Skype) is starting to close the features gap with the its Windows counterpart. I understood all the steps above didn’t work for you, given the situation, if convenience, please uninstall Office 2016 from your computer and then reinstall it and see if the issue can be resolved. If the issue persists after performing the steps above, let us know and we will further assist you.
#Skype for business mac sip folder software
Since the issue may be related to the software in this computer, please and see if the issue persists. Delete the all files, but not the folders 5. Navigate to the%localappdata% Microsoft Office 16.0 Lync folder. Try to clear the Skype for Business cache referring to the following steps to see if the issue persists. Hold the windows key + Letter ‘R’ from the keyboard to launch the Run command, paste “lync.exe /safe” in the open box to start Lync in safe mode and see if the issue persists. You can open any Office 2016 application, such as Outlook 2016, to update the Office 2016 suits as the following steps: In Outlook 2016, navigate to FILE > Office Account > Update Options > Update now. Are your operating system and Office 2016 suits the latest versions? If no, please update them to the latest version and see if there are any improvements. Hi Chris, To help you investigate and fix the issue, I want to confirm some information: 1. Mac Skype For Business Opening At Startup 7,0/10 6986 votes
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